Your Privacy Matters
At VenXoX, we understand that your data is a reflection of your personal life. We are committed to protecting your privacy and ensuring that your vibe-matching experience is secure, private, and under your control.
This policy explains how we collect, use, and share your personal information when you use our app and website.
What We Collect
To provide our vibe-matching services, we collect several types of information:
Information You Provide
- Registration Info: Phone number, email, date of birth, gender, and sexual orientation.
- Profile Content: Photos, bio, interests, and "vibe" metrics.
- Media: Photos and videos you upload to your profile.
- Communication: Your DMs and interactions with other users.
Information Collected Automatically
- Device Info: IP address, device ID, operating system, and app version.
- Usage Data: How you interact with the app, who you swipe on, and how long you spend on profiles.
- Geolocation: Your approximate location to find matches nearby (with your permission).
Powering the Spark
We use your data for the following purposes:
- Service Delivery: To create and manage your account and find your matches.
- Vibe Matching: Our algorithms analyze your interests and activity to suggest the most compatible sparks.
- Safety & Security: To detect and prevent fraud, harassment, and other illegal activities.
- Communication: To send you notifications about matches, messages, and app updates.
- Personalization: To tailor the app experience to your specific energy and preferences.
Who Sees Your Data
We do NOT sell your personal data. We share it only in specific circumstances:
- With Other Users: Your public profile information is visible to potential matches.
- Service Providers: We use third-party vendors for cloud hosting (AWS/Vercel), analytics (Google), and safety monitoring. These partners are contractually obligated to protect your data.
- Legal Requirements: If required by law, we may disclose information to authorities to comply with legal processes or protect the rights and safety of our users.
Control Your Energy
Depending on your location (e.g., EU/UK under GDPR, or California under CCPA), you have certain rights regarding your data:
- Access: You can request a copy of the data we hold about you.
- Correction: You can update or fix inaccurate information in your profile.
- Deletion: You can request that we delete your account and all associated data.
- Portability: You can request that we provide your data in a machine-readable format.
- Restriction: You can ask us to limit how we use your data in certain scenarios.
To exercise any of these rights, contact us at privacy@venxox.com.
Protecting the Vault
We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes:
- Encryption: All data is encrypted in transit (TLS) and at rest (AES-256).
- Access Control: Only authorized personnel have access to user data, and only when necessary for service delivery.
- Audits: We regularly perform security audits and vulnerability scans.
How Long We Keep info
We retain your information as long as you have an active account. When you delete your account, we generally delete your data within 30 days, unless we are required to keep it for legal, safety, or compliance reasons (e.g., to enforce a ban or comply with tax laws).
Keeping You Updated
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or via email.
Last Updated: January 1, 2025.